Privacy Policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data will have no consequences. This applies only to the extent that no other information is given in the following processing operations.
"Personal data" is any information relating to an identified or identifiable natural person.


Server log files
You can visit our websites without providing any personal information.
Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
Processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our services.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Contact

Controller
Contact us if you wish. The controller for data processing is: Rolf Schöntag, Schulstr. 2, 74251 Lehrensteinsfeld Germany, 07134 / 13825-0, info@cleancompany.de

Customer's proactive contact by e-mail
If you proactively contact us by e-mail, we only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves to process and answer your contact request.
If the contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 (1) (b) GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 (1) (f) GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR for reasons arising from your particular situation.
We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.


Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves the purpose of contacting you.

If the contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 (1) (b) GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 (1) (f) GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR for reasons arising from your particular situation.
We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the revocation button
If you have concluded a contract via our online presence, we provide you with a revocation function (revocation button) through which you can submit your declaration of revocation directly.
When using the revocation function, we only collect your personal data (name, e-mail address, information for identifying the contract or part of the contract you wish to revoke, as well as the time (date and time) of sending the declaration of revocation) to the extent provided by you. The data processing serves the purpose of providing you with the legally required option to revoke your contract and for the proper processing of your revocation.
If the contact concerns a contract already concluded between you and us, this data processing is based on Art. 6 (1) (b) GDPR. Otherwise, data processing is based on Art. 6 (1) (c) GDPR, as we are legally obliged to provide you with a revocation function on our online presence.
We only use your e-mail address to process your declaration of revocation. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Disclosure to third-party providers (plugin use)
For the technical provision and administration of the revocation function on our online presence, we use a software solution from the third-party provider
Händlerbund Legal GmbH, Kohlgartenstraße 11-13, 04315 Leipzig, as part of order processing.
For sending the confirmation e-mail, we also use the service of the third-party provider Scaleway SAS (8, rue de la Ville-l'Évêque, 75008 Paris, France). For this purpose, your e-mail address, the subject line, and the status of the e-mail are forwarded to this service.
Further information on the collection and use of data by the third-party provider and on your rights can be found in Scaleway's privacy policy at the link https://www.scaleway.com/en/privacy-policy/.
Your collected personal data will be transmitted to the servers of the aforementioned third-party providers when using the revocation function.
The processing of your personal data serves the purpose of legally complying with the requirements for the design of the revocation function and is carried out on the basis of Art. 6 (1) (c) GDPR. This data processing is also carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in being able to provide you with a user-friendly revocation option. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR for reasons arising from your particular situation.
Collection and processing when sending images via upload
We provide an upload function for image files on our website. This allows images to be sent to us via encrypted data transfer. By transmitting your images, we may collect your personal data (image of identifiable persons) only to the extent provided by you. The data processing serves the purpose of creating personalized products. The transmitted image serves as a template for the product and is used for this purpose (e.g. T-shirt printing). The processing is carried out on the basis of Art. 6 (1) (b) GDPR and is necessary for the performance of a contract with you.
Any transfer of your data will be made, if applicable, to service providers we use in the context of order processing. No transfer to other third parties will occur.
The image you send to us will only be used within the scope of providing the service. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Customer account Orders

Customer account
When opening a customer account, we collect your personal data to the extent specified there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.


Collection, processing and disclosure of personal data for orders
When ordering, we only collect and process your personal data to the extent necessary for the fulfillment and processing of your order and for processing your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is carried out on the basis of Art. 6 (1) (b) GDPR and is necessary for the fulfillment of a contract with you.
Your data may be passed on to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing and IT service providers, for example. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.
Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. For Canada, an adequacy decision from the EU Commission exists. For the USA, an adequacy decision from the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Advertising      


Use of your personal data for sending postal advertising
We use your personal data (name, address) that we received in the course of selling a product or service to send you postal advertising, provided you have not objected to this use. The provision of this data is necessary for the conclusion of the contract. Failure to provide it will result in the contract not being concluded.
The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your address data at any time by notifying us. The contact details for exercising the right to object can be found in the imprint.

Use of the email address for sending newsletters
We use your email address to send information and offers via newsletter, provided you have expressly consented to this. Data processing serves exclusively the purpose of advertising communication. For this purpose, we process your email address and, if applicable, other data that you voluntarily provided when registering for our newsletter.
The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list. Despite removal from the mailing list, we may continue to store your email address in a so-called blacklist to prevent you from receiving newsletter emails from us in the future. This storage is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our and your legitimate interest in preventing the renewed use of your email address for sending our newsletter. You have the right to object at any time to the processing of personal data concerning you, on grounds relating to your particular situation.


Use of the email address for sending direct marketing
We use your email address, which we received in the course of selling a product or service, for the electronic transmission of advertising for our own goods or services that are similar to those you have already purchased from us, provided you have not objected to this use. The provision of the email address is necessary for the conclusion of the contract. Failure to provide it will result in the contract not being concluded. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in direct marketing. You can object to this use of your email address at any time by notifying us. The contact details for exercising the right to object can be found in the imprint. You can also use the designated link in the advertising email. No costs other than the transmission costs at the basic rates will be incurred for this.


Use of Klaviyo
We use the service of Klaviyo Inc. (125 Summer St Floor 7, Boston, MA 02111, USA; “Klaviyo”) for newsletter dispatch within the framework of order processing.
We transmit the information you provided during newsletter registration (email address, possibly first and last name) to Klaviyo. Data processing serves the purpose of newsletter dispatch and its statistical evaluation.
To evaluate newsletter campaigns, the sent newsletters contain a 1x1 pixel graphic (tracking pixel) or a tracking link. This allows us to determine whether you have opened the newsletter and whether you have clicked on any integrated links. In this context, we collect your personal data such as IP address, browser type and device, and the time. Usage profiles can be created from this data under a pseudonym. The collected data is not used to identify you personally. The collected data is only used for statistical evaluation to improve newsletter campaigns.
Your data is usually transmitted to and stored on Klaviyo servers in the USA. For the USA, an adequacy decision from the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Klaviyo has certified itself under the TADPF and thus committed to complying with European data protection principles.
The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a targeted, advertising-effective, and user-friendly newsletter system. You have the right to object at any time to the processing of personal data concerning you, on grounds relating to your particular situation.

Further information on data protection at Klaviyo can be found at https://www.klaviyo.com/legal/privacy-notice and at https://www.klaviyo.com/legal/data-processing-agreement.

ERP System      

Use of an external ERP system
We use an ERP system for contract processing within the framework of order processing. For this purpose, your personal data collected during the order is transmitted to

plentysystems AG, Johanna-Waescher-Straße 7, 34131 Kassel.

The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 para. 1 lit. b GDPR.


Payment service providers      

Use of PayPal
We use the payment service PayPal from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full


Use of PayPal Express
We use the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.
The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object at any time to this processing of personal data concerning you, on grounds relating to your particular situation.
By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. Further information on data processing when using the PayPal Express payment service can be found in the associated privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.


Use of Shopify Payments
We use the payment service "Shopify Payments" from Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website. Payment processing in this case is carried out by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). Data processing serves the purpose of being able to offer you payment via the Shopify Payments payment service. By selecting and using a corresponding "Shopify Payments" payment method, the data required for payment processing is transmitted to Stripe in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
Stripe reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate concerns are taken into account in accordance with legal provisions. Data processing serves the purpose of credit assessment for contract initiation. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when Stripe makes advance payments.
You have the right to object at any time to this processing of personal data concerning you, which is based on Art. 6 para. 1 lit. f GDPR, by notifying Stripe. The provision of the data is necessary for the conclusion of the contract with the payment method you desire. Failure to provide it will result in the contract not being concluded with the payment method you have chosen.
Further information on data processing when using the Shopify Payments payment service can be found in Shopify's privacy policy at: https://www.shopify.com/de/legal/datenschutz.
Further information on data processing when payment is processed via the payment service provider Stripe can be found in Stripe's privacy policy at: https://stripe.com/de/privacy.


Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is revisited.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that you may then not be able to fully use all functions of this website.
You can find information on how to manage cookies (including disabling them) in the most important browsers under the following links:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again even after a page change.
The use of cookies or comparable technologies is based on Section 25 (2) TDDDG. The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object at any time to this processing of personal data concerning you, on grounds relating to your particular situation.
Use of the Shopify Consent Tool (Shopify Privacy & Compliance)
We use the "Shopify Privacy & Compliance" consent tool from Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website. Shopify is an affiliated company of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
The tool allows you to give consent for data processing via the website, in particular the setting of cookies, and to exercise your right of withdrawal for consents already given. The data processing serves the purpose of obtaining and documenting necessary consents for data processing and thus complying with legal obligations. Cookies may be used for this purpose. User information, including your IP address, is collected and transmitted to Shopify.
Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place based on contractual obligations comparable to those of the standard contractual clauses of the EU Commission.
Data processing is carried out to fulfil a legal obligation based on Art. 6 para. 1 lit. c GDPR.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz.



Analysis Advertising Tracking


Use of Google Analytics 4
We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
Data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide other services related to website and internet usage to the website operator.
The following information, among others, may be collected: IP address, date and time of page view, click path, information about the browser and device you are using, visited pages, referrer URL (website from which you accessed our website), location data, purchasing activities. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices and all other data Google has about you.

The IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Google uses technologies such as cookies, browser web storage and tracking pixels, which enable an analysis of your use of the website. The use of cookies or comparable technologies is based on your consent in accordance with Section 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR.

The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified under the TADPF and thus committed to comply with European data protection principles. Both Google and US government authorities have access to your data.

Further information on terms of use and data protection can be found at https://policies.google.com/technologies/partner-sites, at https://policies.google.com/privacy?hl=de&gl=de and at https://business.safety.google/privacy/.

Use of Shopify Statistics
We use the statistics and analysis functions of Shopify International Ltd. (Victoria Buildings,
2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website as part of a commissioned processing arrangement. Shopify is an affiliated company of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
Data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is stored for marketing and optimization purposes and provided in reports, analyses, and statistics. The following device information, among others, is collected and processed: information about the web browser, the IP address, the time zone, and some of the cookies installed on your device. When you navigate the website, information about viewed web pages or products, the referrer URL (website from which you accessed our website), and information about how you interact with the website are also collected. Technologies such as cookies, web beacons, tags, and pixels (electronic files for collecting information about how you navigate the website) are used for this purpose.

Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place based on contractual obligations comparable to those of the standard contractual clauses of the EU Commission.
The use of cookies or comparable technologies is based on your consent in accordance with Section 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz, information on the data processing agreement at https://www.shopify.com/de/legal/dpa, and information on the cookies used at https://www.shopify.com/de/legal/cookies.


Use of the Meta Pixel
We use the Meta Pixel from Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "Meta") on our website.
Meta and we are joint controllers for the collection of your data and its transmission to Meta when the service is integrated. This is based on an agreement between us and Meta on the joint processing of personal data, which defines the respective responsibilities. The agreement can be accessed at https://de-de.facebook.com/legal/terms/businesstools. According to this, we are primarily responsible for fulfilling the information obligations according to Art. 13, 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations under Art. 33, 34 GDPR, insofar as a personal data breach affects our obligations under the joint processing agreement. Meta is responsible for enabling data subject rights according to Art. 15 - 20 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the security of the service, and for complying with the obligations under Art. 33, 34 GDPR, insofar as a personal data breach affects Meta's obligations under the joint processing agreement.
The application serves the purpose of targeting website visitors with interest-based advertising on the social networks Facebook and Instagram. For this purpose, Meta's remarketing tag has been implemented on the website. This tag establishes a direct connection to Meta's servers when visiting the website. This transmits to Meta's server which of our pages you have visited. Meta associates this information with your personal Facebook and/or Instagram user account. If you visit the social networks Facebook or Instagram, you will then see personalized, interest-based ads.
The application also serves the purpose of creating conversion statistics. Here we learn the total number of users who have clicked on one of our ads and been redirected to a page with a conversion tracking tag, as well as what actions are taken after being redirected to this website. However, we do not receive any information that personally identifies users.
Your data may be transferred to the USA. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified under the TADPF and thus committed to comply with European data protection principles.
The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
You can deactivate the "Custom Audiences" remarketing function here. Further information on the collection and use of data by Meta, your rights in this regard and options for protecting your privacy can be found in Meta's privacy policy at https://www.facebook.com/about/privacy/.

Use of Google Ads Conversion Tracking
We use the online advertising program "Google Ads" on our website, and within this framework, conversion tracking (visitor action evaluation). Google Conversion Tracking is an analysis service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
When you click on an ad placed by Google, a cookie for conversion tracking is placed on your computer. These cookies have a limited validity, do not contain personal data, and thus do not serve for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. Therefore, it is not possible for cookies to be tracked across the websites of Ads customers.
The information obtained with the help of the conversion cookie serves the purpose of creating conversion statistics. Here we learn the total number of users who clicked on one of our ads and were redirected to a page provided with a conversion tracking tag. However, we do not receive any information that personally identifies users.

Your data may be transmitted to the servers of Google LLC in the USA. For the USA, an adequacy decision of the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified under the TADPF and thus committed to comply with European data protection principles.
The use of cookies or comparable technologies is based on your consent in accordance with Section 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/ or https://business.safety.google/privacy/

Use of the LinkedIn Insight Tag
We use the LinkedIn Insight Tag from LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland; "LinkedIn") on our website for conversion tracking (visitor action evaluation) and retargeting (displaying personalized advertisements).
The LinkedIn Insight Tag places a unique LinkedIn browser cookie (conversion cookie) in your browser and enables the collection of the following data for this cookie: metadata such as IP address, timestamp, and page events (e.g., page views). These cookies have a limited validity. If you visit certain pages of our website and the cookie has not yet expired, LinkedIn and we can recognize that you clicked on the advertisement and were redirected to this page.
The LinkedIn Insight Tag also enables LinkedIn to collect data about visits to our website, including URL, referrer URL, IP address, device and browser characteristics (user agent), and timestamp. This data is transmitted to LinkedIn, encrypted, IP addresses are truncated, and direct IDs of LinkedIn members are removed within seven days to pseudonymize the data. This remaining pseudonymized data is then deleted by LinkedIn within 90 days.
LinkedIn does not share personal data with us, but only provides aggregated reports on website audience and ad performance. LinkedIn members can define the use of their personal data for advertising purposes in their account settings.
The information obtained with the help of the conversion cookie serves the purpose of creating conversion statistics. Here we learn the total number of users who clicked on one of our advertisements and were redirected to a page provided with a conversion tracking tag.
Your data may be transmitted to the USA. For the USA, an adequacy decision of the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). LinkedIn has certified under the TADPF and thus committed to comply with European data protection principles.
The use of cookies or comparable technologies is based on your consent in accordance with Section 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on cookies and LinkedIn's privacy policy can be found at: https://www.linkedin.com/legal/cookie-policy and https://www.linkedin.com/legal/privacy-policy.


Plug-ins and Other Information

Use of hCaptcha
We use the hCaptcha service from Intuition Machines Inc. (1065 SW 8th St #704, Miami, FL 33130, USA; "hCaptcha") on our website as part of a data processing agreement.
HCaptcha serves to protect our website from spam and misuse by automated access (bots). By implementing hCaptcha, we ensure that certain actions on our website are performed only by real people, which guarantees the security and integrity of our online services.
When using hCaptcha, the following data may be collected and processed: the user's IP address, information about the device used (e.g., browser and operating system), mouse movements and interactions on the website, time spent on the website, and the user's input behavior.
Your data may be transferred to the USA. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), exists for the USA. HCaptcha has certified under the TADPF and is therefore committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, without affecting the lawfulness of the processing carried out based on the consent until its revocation.
Further information on data processing and data protection at hCaptcha can be found at https://www.hcaptcha.com/gdpr.



Use of YouTube
On our website, we use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is an affiliated company of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function displays YouTube videos embedded in an iframe on the website. The "Enhanced privacy mode" option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to and stored by YouTube. Your data may be transferred to the USA. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), exists for the USA. YouTube
has certified under the TADPF and is therefore committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.
Further information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy.


Data Subject Rights and Storage Period

Duration of Storage
After complete contract processing, the data will initially be stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial law retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.


Rights of the Data Subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: right to information, to rectification, to erasure, to restriction of processing, to data portability.
In addition, according to Art. 21 (1) GDPR, you have a right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for the purpose of direct marketing.


Right to Complain to the Supervisory Authority
You have the right to lodge a complaint with the supervisory authority pursuant to Art. 77 GDPR if you believe that the processing of your personal data is not lawful.


You can lodge a complaint with the supervisory authority responsible for us, which you can reach at the following contact details:

State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Königstrasse 10 a
70173 Stuttgart
Tel.: +49 711 6155410
Fax: +49 711 61554115
E-Mail: poststelle@lfdi.bwl.de


Right to Object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.
After you have objected, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.


If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. After you have objected, we will stop processing the data concerned for direct marketing purposes.

Frequently Asked Questions - Simply select a topic:

What is Private Label / White Label?

Products from a manufacturer are sold as private label – or white label – products.
designated as those sold under the trademark (private label) of another party
The company will be launched on the market.

Can I order fewer than 1000 pieces?

No, the minimum order quantity is 1000 units per product. For example, 1000 units of car shampoo, 1000 units of wheel cleaner, etc. Economical production is not possible with quantities below 1000 units per product , due in part to fixed costs for machine setup and changeover times. Therefore, for example, combining 500 units of car shampoo and 500 units of wheel cleaner to reach the minimum order quantity of 1000 units is not possible.

Can I get a sample of each product to try?

Yes. Product samples are possible – how it works is described on our information page: 🔗 Interested in car care product samples?

How long does production take, including shipping?

We typically deliver your custom private label product within:
🔹 Germany: 6 weeks

Once your order has been dispatched, you will receive an email with a tracking link.

Do you also deliver abroad / within Europe?

Due to EU regulations on country-specific labels and safety data sheets, shipping is currently only possible to Germany and Austria.

Delivery to Switzerland is unfortunately not possible because it does not belong to the EU and different legal requirements apply there.


More information:

According to Article 17, Paragraph 2 of the CLP Regulation, the label shall be written in the official language(s) of the Member State(s) where the substance or mixture is placed on the market, unless the Member State(s) concerned provide otherwise.

In practice, this means: If you wish to place the product/mixture on the market in another EU Member State (with the exception of Germany and Austria), the product label must also be in the respective national language of that EU Member State. These provisions also apply to the language in the product safety data sheet according to the CLP Regulation.

The use of multiple languages on the labels is also permitted. In this case, however, several legal regulations apply simultaneously. Individual consultation with our experts is essential in this case.

How can I design my own label?

Our online editor is very easy to use and even shows you a 3D preview of the label. Basic knowledge of Paint or PowerPoint is recommended. For best results, we recommend designing on a computer.

You have two options:

1) Design the label directly in the online editor - with 3D preview on the product

  • Video tutorial: LINK
  • Text instructions: LINK

2) Upload a finished print file (PDF, JPG, PNG) to the online editor - with 3D preview of the product.

  • Text instructions: LINK

Can I create an image for the label using AI?

Yes. You can create an image for the front cover using a free image generator (ChatGPT, Gemini, Canvas, etc.) and upload it to the online editor.
We provide you with a prompt as an example – you choose the style, title and other content entirely according to your wishes:

Create an image at 300 dpi, JPG format. Size: 75mm wide and 157mm high.

  • Logo (add an image)
  • Title (e.g., your brand or product title)
  • Subtitles (optional)
  • Graphics and style (e.g., a graphic of a car in a 60s style)
  • Below (recommended quantity of contents, e.g. 500 ml)

Is my label okay?

Don't worry. You can complete your order, and we'll check every label you've designed or uploaded in the editor. If anything is missing or doesn't fit, we'll contact you before production begins.

I have no graphic design experience for label design - what should I do?

Our online editor is very easy to use and even shows you a 3D preview of the label. Basic knowledge of Paint or PowerPoint is recommended. For best results, we recommend designing on a computer.

Alternatives:

1️⃣ Create the front page using ChatGPT and upload it as an image.
We provide you with a prompt – you choose the style, title, and other content according to your wishes. You can find examples of the prompt here.

2️⃣ Have the label prepared for printing. For example, by a freelancer, a graphic design studio, or an agency. You can find all the necessary information and templates here .

3️⃣ We'll handle the design for you. Please note: This service incurs additional costs . We do not provide creative services ; you must supply a basic design, as well as a logo, images, graphics, and text. Submit an inquiry

Which file formats can I upload?

The following are allowed:

  • Raster graphics: JPG, PNG (300 dpi resolution)
  • Vector files: PDF, SVG

Detailed information: LINK

What happens to my uploaded print file?

We check every print file you upload. If anything is missing or incorrect, we will contact you. Otherwise, you will receive your product filled and labeled.

Are there legal regulations for cleaning and care products?

Yes. In Germany and the EU, there are legal regulations that must be followed. The products are subject to mandatory registration. It is particularly important that all mandatory information regarding product safety and for poison control centers is included. We have already taken care of these registrations for you and integrated the mandatory information into the label templates – so you don't need to worry about anything.

Product Availability Information

Please note: All products in this online shop that are not displayed or not listed online are currently not available through the online shop.

Our product range in the shop always corresponds to the currently available product selection. If an item is not visible here, it cannot be ordered through the online shop.

Can I also get products not available in the Private Label Shop as private label with my own brand?

Yes. All products from our private labels 👉CLEANEXTREME and 👉CLEANOFANT can generally also be implemented as a private label product with your own brand or label.

If you are interested in a private label product, please send us an inquiry with the desired products and the planned purchase quantities.

Please note the minimum purchase quantities for Private Label Premium, which you can view here: Private Label Premium 👉https://private-label-autopflege.de/ablauf-prozess/

Products available in the Private Label Shop can be implemented with as few as 1000 units.

The reason for this is that important prerequisites have already been prepared for these articles, for example:

  • ECHA notifications
  • The legally required PCN notification (Poison Centre Notification) and the creation of the UFI code (Unique Formula Identifier)
  • Safety data sheets, operating instructions, ingredient information for end-users (Annex VII D of the Detergents Regulation) and data sheet for medical professionals (Annex VII C of the Detergents Regulation)
  • Stored print templates for the label
  • Prepared product data for the private label process

If a product you desire is not available in the Private Label Shop, we cannot offer it in small series starting from 1000 units.

In these cases, the higher minimum purchase quantities of the Private Label Premium program apply.